Reference

Privacy Policy for YesBet BD

We collect, store and process personal data to operate your account, verify bKash and Nagad deposits, process withdrawals, and secure your login. This policy explains what we collect, how we use it, and how you can request changes or deletion.

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SECURITY PRACTICES

Data Security and Your Rights

We encrypt your account login and payment data in transit using SSL, store passwords as hashed values, and limit internal access to personal data on a role basis. You control your own marketing preferences, can request a data export, and can ask us to delete your account and associated records.

What We Collect

We collect your mobile number, date of birth, deposit and withdrawal transaction records, game session logs, device type, IP address, and any identity documents you upload for verification. We do not collect or store your bKash, Nagad or Rocket PIN or OTP codes.

How We Use It

Your data verifies your identity, processes payments, prevents duplicate accounts, detects fraud, personalizes game recommendations, and helps us comply with legal obligations in regions where our service is permitted. We use aggregated, anonymized data to improve the platform and understand player preferences.

Cookies and Tracking

We use essential cookies to keep you logged in and remember your language and currency preferences. Analytics cookies help us see which games are popular and where visitors drop off. You can disable non-essential cookies in your browser or account settings, though some features may not work as smoothly.

Your Rights

You can request a copy of all data we hold about you, ask us to correct mistakes, withdraw marketing consent, or request full deletion of your account and records. Contact support with your request; we aim to respond within five business days and complete approved deletions within thirty days.

PRIVACY CONTACT

Reach Our Privacy Team

If you have questions about this policy, want to see what data we hold, or wish to request changes or deletion, contact us through the channels below. Our Bangladesh support team handles privacy requests and responds within a few business days.

Email Send your privacy request or data access question to our support email. Include your registered mobile number and a brief description of what you need. We review each request and reply with next steps or the information you asked for.

Live Chat Open the live chat panel in your account lobby and select the privacy or data request topic. Our team will verify your identity and help you submit a formal request, update your contact preferences, or explain what data we collect and why.

Account Settings Log in and visit your account settings to review the personal data we display, update your mobile number or email, and manage cookie and marketing consent toggles. Some changes require identity verification before they take effect.

How We Handle Your Information

YesBet BD Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

YesBet BD collects personal data when you register, deposit or withdraw funds, and use our casino lobby and sportsbook. We ask for your mobile number, date of birth, and payment account details to verify your identity and comply with anti-fraud requirements. Your bKash, Nagad or Rocket

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transaction data is processed to confirm deposits and withdrawals; we do not store your mobile wallet PIN or password. We use cookies to keep you logged in, remember your game preferences, and analyze site traffic so we can improve the lobby experience. Your data is stored
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on secure servers and is only shared with payment processors and game providers as needed to operate the service. We do not sell your data to third parties for marketing purposes. Availability and access depend on your local law and the regions where our service is
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permitted. If you are in a jurisdiction where online casino or sports betting is restricted, do not register or deposit. We retain your account data while your account is active and for a compliance period after closure. You can request a copy of your data, ask
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us to correct inaccuracies, or request deletion by contacting support. Withdrawal of consent or deletion may prevent you from accessing certain features or require account closure.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Privacy Questions

We collect your mobile number, date of birth, and email address during registration. When you deposit or withdraw, we also record your bKash, Nagad or Rocket account number and transaction details to verify payments and prevent fraud.

We share transaction data with payment processors like bKash, Nagad and Rocket to complete deposits and withdrawals. Game providers may receive anonymized session data to operate live tables and slots. We do not sell your data to advertisers or marketing firms.

Contact our support team via email or live chat with your registered mobile number. Specify whether you want a data export, a correction, or full account deletion. We review each request and respond with the file or confirmation within a few business days.

Yes. Log in to your account, open settings, and toggle off marketing consent for email and SMS. You can also click the unsubscribe link in any marketing email. Essential account and security messages will still reach you.

We retain transaction records and identity verification documents for a compliance period required by anti-fraud and financial regulations, typically up to five years. After that period, we delete or anonymize your data unless a legal hold applies.

We encrypt all payment data in transit using SSL. Your mobile wallet PIN and OTP codes are never stored on our servers; they are handled directly by bKash, Nagad or Rocket. We only record the transaction reference and amount for reconciliation.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoYesbet Bd Banking

Privacy Policy for YesBet BD

Data Security and Your Rights

What We Collect

How We Use It

Cookies and Tracking

Your Rights

Reach Our Privacy Team

Common Privacy Questions

01 What personal data does YesBet BD collect when I register?

02 Do you share my data with third parties?

03 How can I request a copy of my data or ask for deletion?

04 Can I opt out of marketing emails and SMS?

05 How long do you keep my account data after I close my account?

06 Is my payment information secure when I deposit via bKash or Nagad?

Privacy Policy

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