Reference

Read Before You Browse the Lobby

These terms set out the rules that apply to your account on YesBet BD — how you register, deposit, withdraw, and what we expect from you. Access depends on your local law and whether you are in an eligible region.

Account eligibility appliesbKash, Nagad, Rocket deposits coveredJurisdiction-dependent accessOne account per personSubject to change with notice
YesBet BD Read Before You Browse the Lobby
ACCOUNT SECURITY

How We Protect Your Account and Data

Account Verification

We verify your identity before processing withdrawals. You may be asked to confirm your bKash or Nagad number, submit ID, or complete an account review step before funds are released.

Data Retention

We hold your account data for as long as your account is active and for a period after closure as required by applicable law. You can request details of what we hold by contacting support.

Cookie Use

We use cookies to keep your session active, remember your wallet preference, and measure how the lobby is used. You can manage cookie settings through your browser at any time.

Requesting Changes

To update your registered contact details or request account data, reach out via live chat or email. We aim to process verified requests within a reasonable timeframe.

CONTACT PATHS

Reach Us About Your Terms Query

Live Chat Open the chat icon from any page in your account. Our support team handles terms and account queries directly through this channel during available hours.
Email Support Send your query to our support address listed in your account dashboard. Include your registered contact detail so we can verify and respond promptly.
Help Centre Browse the Help section inside your account for answers on account rules, wallet limits, and eligibility. Most common terms questions are answered there without waiting.

Common Questions About These Terms

You must be of legal age in your jurisdiction and in a region where access is permitted under local law. We do not accept accounts from restricted regions. Eligibility is your responsibility to confirm before registering.

No. Each person may hold one account only. Duplicate accounts may be closed and any balance held pending a review. If you have lost access to your account, contact support to recover it rather than opening a new one.

We post updated terms here and notify you where practical. If you continue using your account after the update date, that counts as acceptance. You can close your account before the change takes effect if you do not agree.

Contact us via live chat or email and request account closure. We will process your request, and any verified balance can be withdrawn to your bKash, Nagad, or Rocket wallet before closure is finalised.

The governing law is stated in the full terms document accessible in your account. Where local consumer protection law applies in your jurisdiction, those rights are not affected by anything in these terms.

Send a request through live chat or to our support email with your registered contact detail. We will verify your identity and provide the relevant account data within a reasonable period as required by applicable law.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.